Live Chat Support in Cloud Hosting
As we acknowledge the fact that a number of issues are quickly resolved if you speak with a live person, we offer a live chat service for all of our prospective and existing customers. Our chat is accessible every single day and our support agents will help you with a variety of questions and situations. If you aren't our client yet, you can find out more about our cloud hosting plans and the hosting environment in general to make sure that your websites will function properly on our servers. If you already have an account and you've got some questions or you experience any kind of troubles with some of our services, you will be able to join us on our live chat and we can supply you with the needed information or help you troubleshoot the problem. You will have to open a trouble ticket for specific issues which require more time or the expertise of a system administrator, but for a lot of common problems you'll receive help on the spot.
Live Chat Support in Semi-dedicated Servers
We provide you with live chat support as part of our services, so if you have any questions for our semi-dedicated hosting plans, you are able to get in touch with our customer care team at any time no matter if you have already acquired your account or not. In general, the chat service is intended for pre-sales, billing and basic questions and difficulties, but we are able to help you with quite a few technical questions as well. We can help you pick the optimal plan for your websites if you don't have an account yet, we can respond to all of the billing questions or issues you may have or we can help you with setting up your new email address on your personal computer or smart phone - all of this will be done promptly as our live chat service is available all day long, every single day. Every time you want help, you'll be able to talk with an agent and save considerable time.