Customer Support Channels
A 1–hour Response Guarantee
Delivering high–quality support in a timely manner is our high priority, so we support each cloud plans plan with a one hour ticket reaction guarantee. As soon as you send a ticket or post an email, our customer help support crew will try all they could do to offer the most satisfactory answer to your issue and to offer advice in due time.
A Top–quality Support Service
Our tech support service is offered by a crew of licensed technicians that are ready to answer to your question quickly. It is easy to contact the tech support team crew by opening a tech support ticket from your Site Control Panel or by posting us an e–mail message. On business days, you can also call us on the phone or make use of the live chat service.
An Intuitive Help Section
Our company has built–in an extensive education base into the Control Panel so that you can acquire effective step–by–step details at any time. Each area of the Control Panel has its own contextual support area showcasing a selection of how–to posts. We have also made video tutorials to offer you a far better idea of the best way to execute any given task.