Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help Center section included in your Site Control Panel offers a collection of help articles and frequently asked questions. Aimed at fixing any common problem that you may possibly face, they are compiled by our support team of practiced technicians.

  • Top quality support service

  • Instructional Video Clips

  • If you would like to watch how an action is accomplished or how a problem is dealt with, rather than just reading about it, then examine our selection of instructional video tutorials. They address plenty of different topics and will help you swiftly understand how to work with our Site Control Panel.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 customer service with a 60–minute ticket response guarantee. A group of knowledgeable technical support engineers will be available to you to reply to all the inquiries that you might have. During non–peak times, a reply will be given in even less than twenty minutes.