1 hour ticket response
Timely support is our most important duty and that is the reason why we’ve got a team of qualified tech support engineers who will be happy to provide a swift solution to any question that you may have. Simply submit your technical support ticket from the Site Control Panel and we will respond back to you within 1 hour in the worst case scenario. Actually, we strive hard and aim for a twenty–minute response time.
An Excellent Help Desk Service
We have a team of web hosting support technicians who will be happy to reply to all your requests anytime you are in need of support. The vast majority of our customer care team members have several years of experience in the cloud plans world, which suggests that you can constantly depend on quick and in–depth answers to your requests.
An Easy–to–Navigate Help Section
In the Site Control Panel you’ll find an easy–to–browse Help section where you can find quick tips on how to use our web hosting services. You can find the answers to your questions in the F.A.Q. archive, see more suggestions in the web hosting account administration articles or watch our step–by–step video tutorials.