Q: What does the web site migration service entail? Will my site be secure?
A: The website migration service that our company is offering is free (within a certain limit). We’ll transfer your web site(s) to our enterprise–grade cloud hosting platform without you having to do anything. We know from personal experience that swapping hosting providers can result in lost info and unnecessary downtime. That’s the reason why we’ll perform all that for you for free!We have qualified administrators whose main task is to make sure that your website works precisely as it did on your former web hosting platform. Our administrators are experts in migrating custom–made web sites, as well as web sites that are based on famous apps such as WordPress and Joomla™.
Q: How much time will it take for my site to be migrated over to your platform?
A: While we can’t give you an exact time window, since there are plenty of factors, among them the physical size of the files and databases, the location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll do our best to move your website within 48h, and in certain cases – within 24h (in case the website content is not large).
Q: Do you require something from me before you start moving my web site?
A: Yeah. We’ll require the name of the website that you would like us to move. We’ll also need a way to log into your present hosting account so that we can get the content pertaining to your site.
Q: My current hosting account has delicate data inside. How can I trust you?
Q: Will my website be unavailable during the migration?
A: Your web site will continue to work exactly like it did before with your former hosting provider. As soon as we have finished the migration, your site will be configured to work on our platform and we will ask you to preview it. If everything is working correctly, all you will have to do is modify the NS resource records pertaining to your domain. Your website will be transferred to us with no downtime whatsoever.
Q: Will my old web hosting provider have to do anything?
A: Nah. We’ll never contact your hosting provider about anything at all. They will not be aware of the web site transfer either.
Q: Which web hosting platforms do you support?
A: We can migrate your website from any web hosting provider or any Linux–powered hosting platform so long as we can gain access to the Control Panel and there’s FTP access available.The only websites that we are unable to migrate are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.